Mobile BlueCard

Minimal set up is required to use your mobile BlueCard. Most users can begin using their mobile BlueCard on their phone in minutes. A photo must be taken by Campus Card staff. If you already have a physical BlueCard, no action is required. If you would like to update your photo, please visit Campus Card office during business hours. Updating your photo will not prevent you from receiving a mobile BlueCard.

Click here for step-by-step install instructions. 

Using your mobile BlueCard On and Around Campus

• Door Access
• Dining Locations 
• Snack & Pepsi machines
• Residence Hall Laundry
• Residence Hall Mail Services
• Copiers & Printers
• University Library
• Instructional Resources Services
• Technology Help Desk
• MSC Service Desk
• Stoutfitters (UW-Stout Bookstore) 
• Health & Fitness Center
• University Recreation
• Campus Card Office

Last updated: 02/22/2024

Legal name on the mobile BlueCard comes to us from the university’s core business systems and needs to be updated there. Students should contact Registration and Records. Faculty and staff should contact Human Resources to request updates. Once changes are completed, the updates will sync to the mobile BlueCard on your phone within 48 business hours.

The back of your mobile BlueCard includes the following information:

• Cardholder's Legal Name
• Cardholder's Campus ID #
• Account Balances for Campus Cash & Dining Dollars
• Contact information for:
  • Campus Card Office
  • National Suicide Prevention Hotline
  • Crisis Text Line
  • Northwest Connections Crisis Line
  • University Police
  • Dean of Students
• Link to open Transact eAccounts mobile app
• Express Mode Setting (Apple)
• Fast Mode Setting (Android)

Express Mode Setting (Apple) and Fast Mode Setting (Android) allows the user to use mobile BlueCard in the Wallet app withouth waking or unlocking your device, or authenticating with Face ID, Touch ID, or your passcode.

A chosen or preferred first name can be shown on your mobile BlueCard. First, your chosen or preferred name needs to be be on file with Registration and Records. Next, you must visit Campus Card Office during business hours to request to have your chosen or preferred name displayed on your mobile BlueCard.

Due to system limitations, chosen or preferred last names are not able to be displayed on your mobile BlueCard at this time.

• Account balances are currently only displayed on Apple, Samsung Galaxy & Google Pixel devices
• If your account balances are $0.00, they will not display until funds are added. 
• If you have available funds that are not displayed, please contact the Campus Card Office at 715-232-3686 or email at campuscard@uwstout.edu. 

A negative balance can occur in two ways.

1. A transaction is made when a retail device is offline.  When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account. 
2. A transaction is made from the Autonomous Retail Machine (ARM) located in the Commons Express and the transaction amount is greater than your account balance you will see a negative balance. 

If you used a credit card at a participating retail location when you meant to use your mobile BlueCard, it is possible to correct your payment source. 

• Return to the location of the sale
• Ask the store to issue a credit card refund
• Process the transaction against your mobile BlueCard

For students, as with your physical BlueCard, your mobile BlueCard will become inactive when you no longer meet enrollment eligibility requirements. 

For employees, as with your physical BlueCard, your mobile BlueCard will become inactive when your employment ends.

If you are not having success adding your mobile BlueCard to your device, please contact the Campus Card Office at 715-232-3686 or campuscard@uwstout.edu

Instructions can be found at https://kb.uwstout.edu/52201 

Instructions can be found at https://kb.uwstout.edu/81060

We recommend you retain your physical BlueCard in a secure location as a valid Wisconsin Voter ID. If you don’t have a physical card for voting, please visit Campus Card Office to receive a voter ID complaint card.

Your physical BlueCard will have limited functionality after you have added your mobile BlueCard to your device. Your physical BlueCard will still be able to be used for ID related functionality. You will not be able to use your physical BlueCard for door access or retail transactions using Dining Dollars and Campus Cash accounts. Remember, the mobile BlueCard is a privilege and benefit of being part of the UW-Stout community. Anyone found to be misusing their physical card or mobile BlueCard will be subject to the applicable Code of Conduct or HR policies regarding fraud and/or misconduct.

Yes. You will need to install the updated version of the Transact eAccounts mobile app.

On your device, visit the App Store or Google Play Store and search Transact eAccounts. The store will prompt you to install any required updates.

Confirm your device is not in Airplane Mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between Transact eAccounts and your device. The Transact eAccounts app will display the most current information. 

During regular business hours, contact the Campus Card Office at 715-232-3686 to notify us to deactivate your ID. Be sure to specify whether the physical card, watch, and/or phone version of the card should be deactivated. Any device not specified to be suspended will remain active.

In the Transact eAccounts app:

• Click the settings gear in the upper right corner. 
• Select the Card Management option.
• Choose the credential you want to deactivate and toggle it off. 
• You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active. 

In the Transact eAccounts web version:

• Select Card Services
• Select Deactivate Card
• Select the credential to deactivate and click on “Deactivate Card”
• You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active. 

Additional instructions for Lost/Found Apple devices and Find My iPhone are located at https://support.apple.com/en-us/HT201472 

Additional instructions for Lost/Found Samsung devices and SmartThings Find are located at https://smartthingsfind.samsung.com/

If you believe there has been fraudulent use of your credential, deactivate your BlueCard.

If applicable, identify the fraudulent activity: For purchases using Dining Dollars or Campus Cash, contact the Campus Card Office (Email: campuscard@uwstout.edu) and report the suspected fraud. If door access was involved, call University Police at 715-232-2222.

To reactivate a found device that was suspended, perform the following steps:

In the Transact eAccounts App:

• Click the settings gear in the upper right corner. 
• Select the Card Management option.
• Choose the credential you want to reactivate and toggle it on. 
• You will receive a confirmation email. Only the selected card will be reactivated. 

In the Transact eAccounts Web Version:

• Select Card Services
• Select Activate Card
• Select the credential to reactivate 
• You will receive a confirmation email. Only the selected card will be reactivated. 

The full User Guide and FAQs can be found at Apple Wallet.

The full User Guide and FAQs can be found at Google Wallet